For individuals and teams — learn, play and team up: MTWAFIQ ↗ www.mtawfiq.com
Financial services & fintech

Built inside banking. Built for the next bank.

MTWAFIQ turns two decades of banking transformation practice into a platform: a remote Centre of Excellence, a library of 555 bank processes with their KPIs and SLAs, decision simulations and knowledge for the people who run financial institutions and fintechs.

  • 555bank operations processes mapped
  • 10,847KPIs and SLAs in the library
  • 10CoE services, each with a live demo
  • 404knowledge titles in 12 categories
  • 37governance roles with role certification
What we contribute

Four contributions to the financial sector

Each one is live on the platform today, built from the way banks actually run.

Operations excellence

A map of 555 bank operations processes across 7 stages, 10 departments and 50 units — each with KPIs, an SLA and suggested improvements.

  • BPMN 2.0 maps and an 11-phase reengineering method
  • 26 common improvements, promoted or demoted with evidence
  • An exact portfolio Optimizer within budget and capacity

Governance, risk & compliance

Obligations mapped to controls and process steps — SAMA, NCA, PDPL, CMA and Shariah governance in one register.

  • Risk and control self-assessment with a heat map
  • Gaps turned into owned actions with evidence
  • Coverage per framework, at a glance

Talent & leadership

Knowledge and role certification for the people who run financial institutions, in English and Arabic.

  • 404 decision-ready titles in 12 categories
  • Role certification for 37 governance roles
  • Applied Executive MBA (self-learning, not an accredited degree)

Decision rehearsal

Simulations where bank teams rehearse a decision before they make it — with real numbers and a fictional bank.

  • The Al-Qimma Challenge: a weekly bank simulation
  • Transformation Simulation Lab on your own processes
  • Flow Pool games for queues, takt and capacity
The platform

One thread from process step to evidence

Supervisors and auditors ask how a step is controlled, measured and evidenced. MTWAFIQ links each process step to its risks, controls, KPIs, requirements, SLA and evidence once — and shows the link everywhere.

  1. Process
  2. Activity
  3. Risk
  4. Control
  5. KPI
  6. Requirement
  7. SLA
  8. Evidence

See it in the Traceability module of the CoE workspace. Open the demos →

Where it fits

For banks and for fintechs

Banks & Islamic banks

  • A remote Centre of Excellence without building one
  • Process, risk, KPI and SLA work traced on one thread
  • Leaders who rehearse decisions before they make them

Fintechs & financing companies

  • Bank-grade processes, KPIs and controls from day one
  • One end-to-end SLA to agree with partner banks
  • Evidence organised for reviews as you grow
SME financing readiness · CoE service 10

Connecting SMEs and lenders — the licensed way

A financing request can stall over a missing document, a thin cash-flow forecast or an amount the business cannot comfortably service. MTWAFIQ’s financing-readiness technology puts that right before the file goes out, then hands it to a partner licensed by the Saudi Central Bank (SAMA), who connects it with banks and financing companies.

  1. SME

    Asks for finance and shares its records

  2. MTWAFIQ

    Logs the evidence, scores readiness, closes the gaps and releases the file after approval

  3. SAMA-licensed partner

    Connects the file with banks and financing companies

  4. Bank or financing company

    Decides under its own credit policy

For small and medium businesses

  • Know where you stand before you apply
  • Statements, cash-flow forecast, documents and guarantee path put right
  • One complete file instead of repeated requests

For banks and financing companies

  • Complete, consistent SME files, ready for credit review
  • Repayment capacity and open gaps shown up front
  • Received through a SAMA-licensed channel

MTWAFIQ does not lend, does not broker and does not promise approval — the lender decides. Try the readiness demo →

For incubators and investors

Why it can scale

Individuals start free and move to Premium; institutions start with a 30-day corporate trial and move to a client plan; CoE and simulation projects add depth.

  • Software, not hours

    The workspace, the KPI library and the simulations are reused by every client; specialists add depth where it matters.

  • One data architecture

    Every object has one reference and one link registry, so a link made once is seen everywhere — the base for analytics across clients and markets.

  • Trust by design

    Documents stay in the client’s own storage, no external AI service reads client data, and every workspace is isolated, signed in by one-time code and fully audited.

  • Built for the region, ready for the world

    English and Arabic across the platform, Islamic banking and Shariah governance built in, and goals shared with Vision 2030’s Financial Sector Development Program: efficient institutions, strong governance and capable people.

Honest status

What exists today, and what does not

Available today

  • The CoE platform, in isolated client workspaces
  • The 555-process Operations Pool with its KPI and SLA library
  • 404 titles, role certification and the simulation kits
  • SME financing readiness advisory, run by MTWAFIQ on its own case desk, with a live demo
  • Live demos of every CoE service on sample data

Next

  • First institutional pilots and corporate trials
  • Connection to lenders through a SAMA-licensed partner
  • Arabic editions of the core titles after the first pilot
  • A multi-seat simulation app

Not claimed

  • No client results, accreditations or endorsements
  • No lending, no brokering and no promise of financing approval
  • Cases use the fictional Al-Qimma Bank; figures are illustrative
Partner with MTWAFIQ

Incubators, investors, banks and fintechs

We would welcome a 20-minute walk-through of the platform. Write to contact@mtwafiq.com.